Sybrid Pvt Ltd Jobs Crew Chief Contact Middle:
We’re hiring for Crew Chief Contact Middle.
Workplace Location: Karachi
Qualification: Intermediate or Graduate.
Expertise: 2 to three Years of Contact Middle Expertise
Key Tasks:
- Lead and inspire the group to optimum efficiency ranges to attain agreed targets.
- Ship all departmental KPIs, attaining set targets and targets.
- Construct efficient relationships with different groups and departments. Talk all info clearly and in a well timed method.
- Act as a task mannequin to others while striving to attain excessive requirements of efficiency and customer support.
- Handle group KPIs and be sure that every member of the group supplies an optimum stage of customer support to the shopper.
- Deal with escalated calls and resolve buyer issues.
- Determine areas of enchancment within the group and assist them to enhance.
Apply at: [email protected]
